ABOUT US
Experience luxury at its finest with Lorac Luxe Boutique.
Lorac Luxe Boutique is an exquisite fashion store that offers a unique shopping experience to its customers. With a focus on luxury and sophistication, Lorac Luxe Boutique provides a carefully curated collection of clothing, shoes, and accessories that are both trendy and timeless.
At Lorac Luxe Boutique, the emphasis is on quality and craftsmanship, which is evident in every piece that they carry. From high-end brands to emerging fashion labels, they offer a wide range of options that cater to every taste and style. Their selection of clothing includes everything from formal wear to casual chic, and their shoes and accessories are the perfect complement to any outfit.
What sets Lorac Luxe Boutique apart is their attention to detail and personalized service. Their knowledgeable staff is always on hand to offer styling advice and help customers find the perfect pieces to complete their look. Whether you are looking for a statement piece or a classic staple, Lorac Luxe Boutique has something for everyone.
Overall, Lorac Luxe Boutique is the go-to destination for fashion-forward individuals who appreciate quality, style, and luxury. With their exceptional selection and unparalleled service, they have established themselves as a premier fashion destination that is sure to impress.
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What is LORAC's return policy?LORAC offers a 30-day return policy for all products purchased directly from the LORAC website. Products must be returned in their original packaging and condition to receive a full refund. However, shipping and handling charges are non-refundable.
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Can I track my LORAC Luxe Boutique order?Yes, LORAC provides a tracking number for all orders placed on their website. Once your order has shipped, you will receive an email with your tracking number and a link to the carrier's website where you can track your package.
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Can I pre-order LORAC Luxe Boutique products?Yes, LORAC Luxe Boutique may offer pre-orders for select products that are not yet available for purchase. Pre-orders are typically available for a limited time and may require payment in advance. The estimated shipping date for pre-ordered items will be provided on the product page or at checkout.
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How long will it take to get my orders?Once your order has been placed, you will receive a confirmation email with the estimated delivery date. In general, orders are typically processed and shipped within 2-3 business days, and delivery times can range from 2-7 business days depending on your location and the shipping method selected.
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Can I exchange a LORAC Luxe Boutique product for a different color or shade?Due to our limited quantities per unique style we can't guarantee an exchange. However, what we will do is issue you store credit, and if the right size is available, you can use your credit to purchase that item. We are not able to "hold" merchandise.
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How do I know what size product to order from LORAC Luxe Boutique?LORAC Luxe Boutique offers a range of sizes for different products. The size of each product will be indicated on the product page along with sizing chart or in the product description. If you are unsure about which size to order, you can contact LORAC customer service for assistance.
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What if the LORAC Luxe Boutique product I received is damaged or defective?If you received a damaged or defective product from LORAC Luxe Boutique, you can contact customer service and send a photo within 5 days to initiate an exchange. LORAC will provide a prepaid shipping label for the return of the damaged or defective product and will send a replacement product at no additional cost to you. Send email to info@loracluxeboutique.com
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How often does LORAC Luxe Boutique restock products that are out of stock?The frequency of product restocks can vary and is dependent on the availability of materials and manufacturing capabilities. LORAC Luxe Boutique strives to restock popular products as soon as possible, but certain products may be out of stock for an extended period of time.
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Can I sign up to be notified when a product from LORAC Luxe Boutique is restocked?Yes, LORAC Luxe Boutique offers a restock notification service for products that are out of stock. To sign up, simply click on the product that you are interested in purchasing and select the "Notify me when available" button. You will receive an email notification when the product is restocked.
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Can I request a product from LORAC Luxe Boutique to be restocked?LORAC Luxe Boutique welcomes customer feedback and suggestions for products they would like to see restocked. You can contact customer service to submit a request for a specific product to be restocked, and they will do their best to consider it for future restocks.
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Does LORAC Luxe Boutique offer sales or discounts on products?Yes, LORAC Luxe Boutique offers periodic sales and promotions on select products. To stay informed about these sales and promotions, you can sign up for the LORAC Luxe Boutique email newsletter or follow the brand on social media: Facebook, IG, Tiktok and YouTube.
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Does LORAC Luxe Boutique offer international shipping?LORAC Luxe Boutique currently only ships within the United States, including Hawaii, Alaska, and Puerto Rico. They do not offer international shipping at this time.
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What are the shipping options for LORAC Luxe Boutique orders?LORAC offers standard shipping and expedited shipping options for orders placed on their website. The standard shipping option typically takes 3-7 business days, while expedited shipping usually takes 1-3 business days. Shipping costs and delivery times may vary depending on the destination and the size of the order. We offer local pickup for our customers in the Permian Basin (Midland and Odessa).
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How can I contact LORAC customer service?LORAC customer service can be contacted via email, or live chat. The phone number and email address can be found on the LORAC website, and the live chat feature is available during business hours on the website as well.
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